TITLE

Demographic Disruption

AUTHOR(S)
Longo, Don
PUB. DATE
June 2007
SOURCE
Convenience Store News;6/18/2007, Vol. 43 Issue 8, p3
SOURCE TYPE
Trade Publication
DOC. TYPE
Editorial
ABSTRACT
The article presents views of the author on the widening generation gap in U.S. which can affect nation's retailers. According to the author, between 2007 and 2015, the two most important factors in the retail market will be first-wave boomers and the digital generation. He said retailers in 2015 will have to be more locally relevant, operating a portfolio of consumer-centric store formats, selling on the Internet and provide improved customer services.
ACCESSION #
25433550

 

Related Articles

  • A New VM Series: Mind the Gap.  // Vision Monday;1/21/2013, Vol. 27 Issue 1, p40 

    The article introduces the editorial series "Mind the Gap," featuring in January, 2013 and includes the topic "The New Consumer Gap," which explores how optical retailers address the needs of customers of different age groups.

  • Here's to Success. Dudlicek, Jim // Progressive Grocer;Dec2013, Vol. 92 Issue 12, p19 

    The author provides an overview of challenges and opportunities that the grocery and retail industry will face in 2014. National Grocers Association (NGA) president Peter Larkin predicts that consolidation by national chains will continue and independents will likely excel in the perishable...

  • 2006 Predictions, Cable Style. Bellville, Maggie // CableFAX Daily;12/21/2005, Vol. 16 Issue 246, p4 

    The article presents an outlook for the cable television sector in the U.S. in 2006. Media service organizations (MSOs) will launch programs to empower customer service staff. It is being predicted that an MSO will make a purchase of a retail chain to establish a retail presence. Efficiency and...

  • Mode als Menü. Juric, Jelena // Textilwirtschaft;8/30/2012, Issue 35, p31 

    The article discusses the development of curated shopping, the arranging of personalized product packages, as an important service. Details of the procedure are presented which include a pre-selection of products for the customer, similar to a menu in a restaurant. An overview of a related older...

  • Agents Face Generation Gaps. Huling, Emily // National Underwriter / Property & Casualty Risk & Benefits Manag;10/30/2000, Vol. 104 Issue 44, p3 

    Deals with establishing relationship with diverse insurance clients, focusing on generation gaps. Areas that will add value to agents business relationship; Characteristics and tips on how to deal with four different generations; Guide for customer-service self-audit.

  • The word is empathy. Canning, Kathie // Store Brands;Apr2014, Vol. 36 Issue 4, p6 

    The article offers the author's insights on how retailers can build empathy for their customers. Topics include the outlook of Bruce Temkin, managing partner for customer experience research and consulting firm Temkin Group, on the trends in customer experience in 2014, the effort of retailer...

  • Six Fearless Predictions For 2006. Reda, Susan // Souvenirs, Gifts, & Novelties;Feb2006, Vol. 45 Issue 2, p78 

    Presents predictions for retail trade for 2006. Impact of debt on consumer spending; Plans of home improvement chains Home Depot and Best Buy to provide services to their customers; Shift toward an upscale supermarket shopping experience.

  • FULL CIRCLE. Christman, Ed // Billboard;5/10/2008, Vol. 120 Issue 19, p52 

    The article questions independent music retailers and music industry executives on what they think the retail music business will look like in five years. Chris Brown, vice president of operations at Bull Moose, says independent record stores are growing. Eric Levin, owner of Criminal Records,...

  • Generation Gap. Gentry, Connie Robbins // Chain Store Age;May2001, Vol. 77 Issue 5, p154 

    Discusses the employment of retirees in the retail industry in the United States. Impact of demographic and lifestyle changes to the industry; Effect of generation gap between the work force of the industry and its consumers.

  • Missing the Boat. Sklar, Roger // Operations & Fulfillment;Feb2002, Vol. 10 Issue 2, p38 

    Discusses the refusal of several retail companies to send orders to Asia/Pacific destinations. Reasons behind the refusal; List of cost-effective suggestions on serving the Asia/Pacific market; Companies which do not support orders to be sent to Asia/Pacific destinations as of February 2002.

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics