Lessons to Learn

Azzato, Maureen; Longo, Don
February 2007
Convenience Store News;2/12/2007, Vol. 43 Issue 2, p3
Trade Publication
The authors reflect on the controversy concerning the cause of resignation of Bob Nardelli, president and chief executive officer of Home Depot Inc. They emphasize that the underlying reason for Nardelli's forced resignation is due to his gruff management style that alienated several of the company's top-level executives. Moreover, they claim that the Six Sigma, a quality control program, has not been easily administered under his administration.


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