What trust really means

Nicholson, Natasha
March 2007
Communication World;Mar/Apr2007, Vol. 24 Issue 2, p2
Trade Publication
The article presents a letter from the editor of "Communication World" concerning the March 2007 issue. The author discusses her experiences working at a business where the manager attempted to foster fear within his employees as a method of instilling respect. The problem with this strategy is that it creates an unhealthy culture that focuses on public humiliation, the minimization of triumphs, and the scrutinization of mistakes. What the leader should have actually created was trust among the employees, which is the only path to real respect.


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