Time's Person of Year also is your customer

Carroll, Brian
January 2007
Furniture/Today;1/1/2007, Vol. 31 Issue 17, p18
Trade Publication
The author discusses the impact of world wide web on business transactions. The author also mentions the contributions of internet as a communication medium which has brought a vast change in customer services. The article also discusses the growing trend of blogs, which gives an individual the platform to converse, communicate and express themselves.


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