The IP-Telephony Payoff

Krapf, Eric
November 2006
Business Communications Review;Nov2006, Vol. 36 Issue 11, p4
Trade Publication
The article discusses IP-telophonies and their benefits and challenges. The author questions whether such technological systems can be effective for increasing efficiency and profits. He considers the argument that by telecommuting, sales people can spend more time in the field and that less facilities and office resources will have to be used. He advocates a realistic approach and suggests using caution before making financial predictions. He also points out the limited power of the IT professional.


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