TITLE

Shopping Around

AUTHOR(S)
Leand, Judy
PUB. DATE
May 2006
SOURCE
SGB;May2006, Vol. 39 Issue 5, p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Editorial
ABSTRACT
The article offers observation on customer service in Taipei, Taiwan. It highlights the TaiSPO sporting goods trade show held in April 2006. It describes the attitude of sales people in one of the city's department store toward customers. It suggests that U.S. retailers train their sales personnel to acknowledge all customers as soon as they enter the store.
ACCESSION #
21180003

 

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