Shopping Around

Leand, Judy
May 2006
SGB;May2006, Vol. 39 Issue 5, p4
Trade Publication
The article offers observation on customer service in Taipei, Taiwan. It highlights the TaiSPO sporting goods trade show held in April 2006. It describes the attitude of sales people in one of the city's department store toward customers. It suggests that U.S. retailers train their sales personnel to acknowledge all customers as soon as they enter the store.


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