Editor's Eye

November 2005
Convenience Store News;11/15/2005, Vol. 41 Issue 14, p12
Trade Publication
This article focuses on the treatment of customers at conveniences stores in the Northeastern and the Southwestern region of the U.S. The number of convenience stores in the Southwestern region, are offering walk-in beer coolers. Large selections of imports and domestics, in all kinds of package sizes and formats at ice-cold temperatures are available at the stores. In the Northeastern region, a person stopped into a local convenience store to grab a cup of coffee and a morning snack. Impressed by the abundant coffee selection--a variety of flavors and options--it was noticed the coffee was fresh and all the pots were full. Also, the staff was busy cleaning and restocking the area to keep customers happy and coming back.


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