Improving Intensive Care Performance: Complex Paths to Simple Truths

Knaus, William A.
February 2005
Mayo Clinic Proceedings;Feb2005, Vol. 80 Issue 2, p164
Academic Journal
The article deals with improving intensive care performance. Along with its complexity, ICU care is expensive and can substantially affect institutions and patients; therefore, it should be monitored closely. The ICU requires extraordinary investments in people, in specific work process flow protocols, and in sophisticated and ever-changing technologies, which must be integrated with a wide range of political, administrative, and institutional practices. The ICU staff deals intimately with some of the most important human outcomes, the quality of patients' lives and the dignity of their death.


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