Starring roles

Mullen, John
May 1997
People Management;5/29/1997, Vol. 3 Issue 11, p28
Case Study
Presents a case study on the personnel management at Pret a Manger fast-food chain. Target customers of the Pret Academy; Description of the Academy; How to be recruited at the Academy; Unique vocational qualifications and customer service training at the Academy; Programs of the Academy. INSET: Business background..


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