TITLE

How much are fingers worth? A case of safety, leadership, and change

AUTHOR(S)
Pryor, Mildred Golden; Taneja, Sonia; Sewell, Scott
PUB. DATE
June 2013
SOURCE
Journal of Business Cases & Applications;2013, Vol. 8, p1
SOURCE TYPE
Academic Journal
DOC. TYPE
Case Study
ABSTRACT
This case involves several issues which, depending on how they are addressed, can strengthen the company's future or threaten its long term viability. When things are seemingly going well, it is the best time to introduce changes for the future instead of waiting for the system to fail and then fix it by massive and revolutionary change. Ignorance and denial of problematic issues can give rise to growing inertia within the organization. That appears to be the way this company was functioning before Angela began challenging the status quo. Work attitudes and behaviors need to change from the production floor to the management level. Companies that are to survive and excel over the long term will have to re frame, reorganize and remake themselves into better competitors. This will require leaders who are focused on organizational transformation, empowerment of management and non-management employees, and improvement of key performance indicators. Together Don. Vice President of Manufacturing and top executive at the plant, and Angela, Director of Quality Assurance and leader of the organization-wide improvement initiative, will need to ensure that this company's employees are doing what they need to do to achieve immediate and long term success.
ACCESSION #
90440414

 

Related Articles

  • Should we abandon KPIs? PARMENTER, DAVID // Chartered Accountants Journal;Sep2013, Vol. 92 Issue 8, p42 

    The article explores the value of key performance indicators (KPIs) to organisations in New Zealand as of 2013. KPIs should link daily activities to the critical success factors of the organisation, in order to support an alignment of effort within the organisation in the targeted direction. The...

  • Don't read university rankings like reading football league tables: taking a close look at the indicators. Kay Cheng Soh // Higher Education Review;Autumn2011, Vol. 44 Issue 1, p15 

    The outcome of university ranking is of much interest and concern to the many stakeholders, including university's sponsors, administrators, staff, current and prospective students, and the public. The results of rankings presented in the form of league tables, analogous to football league...

  • A Conceptual Study of Key Barriers in Construction Project Coordination. Tey Kim Hai; Md Yusof, Aminah; Ismail, Syuhaida; Lee Foo Wei // Journal of Organizational Management Studies;2012, Vol. 2012, preceding p2 

    The complexity of the nature of construction makes it one of the most adverse businesses that has ever existed. Construction projects have often suffered from high fragmentation, large waste, poor productivity, cost and time overruns, and conflicts and disputes for a long time. Thus, many new...

  • User Acceptance of a Key Performance Indicators Monitoring System (KPI-MS) in Higher Education: An Application of the Technology Acceptance Model. Muniandy, Balakrishnan; Mei Yean Ong; Kia Kien Phua; Saw Lan Ong // International Proceedings of Economics Development & Research;2011, Vol. 13, p179 

    The purpose of this paper is to study users' acceptance of the Key Performance Indicator Monitoring System (KPI-MS) developed using PHP 5.2 as the scripting language and MySQL Community Server 5.0 as the databases management system. The acceptance of KPI-MS system is in terms of its perceived...

  • The Scorecards of Strategic and Operational Controlling. Shevchenko, S. Yu.; Ivanov, A. A. // Izvestia Uralskogo Gosudarstvennogo Ekonomiceskogo Universiteta;2014, Vol. 53 Issue 3, p25 

    The article deals with the scorecards of strategic and operational controlling which contemporary models for measuring company efficiency are based on. The paper gives the purpose, structure and main components reflecting their essence. The tendency of shifting from monetary to non-monetary...

  • The Scorecards of Strategic and Operational Controlling. Shevchenko, Svetlana Yu.; Ivanov, Anton A. // Izvestia Uralskogo Gosudarstvennogo Ekonomiceskogo Universiteta;2014, Vol. 53 Issue 3, p112 

    The article deals with the scorecards of strategic and operational controlling which contemporary models for measuring company efficiency are based on. The paper gives the purpose, structure and main components reflecting their essence. The tendency of shifting from monetary to non-monetary...

  • Project Selection in Large Engineering Construction Programs. Prieto, Bob // PM World Journal;Dec2013, Vol. 2 Issue 12, p1 

    The article discusses the process of project selection in complex engineering construction program. It notes that the organization's strategic business objectives must define the flow of strategy in project selection approach. It adds that the key performance indicators must stream down through...

  • KPIs that really perform. YARWOOD, PAUL // Accounting Today;Nov2015, Vol. 29 Issue 11, p26 

    The article discusses key performance indicators (KPI) that are important to help businesses optimized their performance. Topics discusses include some principles that companies should consider when deciding which KPIs are important, comparison between reports and KPIs and some questions to...

  • CHALLENGES WHEN DEVELOPING PERFORMANCE INDICATORS. POPA, Brindusa Maria // Journal of Defense Resources Management;Apr2015, Vol. 6 Issue 1, p111 

    Developing key performance indicators (KPIs) represents one step closer to the achievement of objectives and strategic vision of the organization. They are important elements of the pathway towards performance, they evaluate and indicate the level of progress, guide the organizational strategy,...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics