Ad misprint brings DAB stereo blow

Holden, Claire
March 2013
Auto Express;3/27/2013, Issue 1261, p26
Case Study
The article describes the case of how a misprint for a used car sale advertisement led to customer complaint. The customer bought a car based on an advertisement released via Vauxhall's Network Q scheme. The advertisement clearly identified that the car has a DAB radio. Upon receipt of the used car, the buyer realized that the DAB radio feature was not present. Vauxhall stated that it was willing to install a DAB radio if the customer is willing to pay.


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