Continuity is the key

September 2008
Management Services;Autumn2008, Vol. 52 Issue 3, p26
Academic Journal
Case Study
The article discusses a case study which shows how Leyland Trucks continually makes improvements to everything it does based on the Japanese principle of Kaizen. The company's values support continuous improvement and include: training for everyone; team-building for Kaizen; and involving everyone from top to bottom in decision-making. More than 200 ideas for improvement were suggested by ground-level employees.


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