First Things First

Scheraga, Dan
February 2005
Chain Store Age;Feb2005, Vol. 81 Issue 2, p44
Trade Publication
Case Study
Focuses on a case study which aimed to solve the information technology problem faced by French retail company Auchan. Details of the problem encountered by the IT staff of the company; Use of a business-service-management application from Managed Objects to address the issue; Status of the deployment of the application; Expectation of Benoit Thibaut, head of Auchan's instrumentation team, to the solution within a year of deployment.


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