Atchison, Tom
February 2010
Followership - Business Book Summaries;2010, Vol. 1 Issue 1, p1
Book Summary
Book Summary
34 pp. Health Administration Press For the last three decades healthcare workers have been adjusting to a new work environment-one that puts profits over people. Workers are unsure about their roles in the organization and many struggle to find meaning in their day-to-day activities. This has created a tremendous talent shortage in many healthcare sectors, putting patients across the nation at risk, but can anything be done? In Followership, Tom Atchison argues that the blame lies with the nation's healthcare executives who have failed to create organizational cultures which reward compassion and understand the differences between employees. Drawing upon his 30 years of experience in the healthcare industry, Atchison outlines a leadership model which is based on the unique mission, values, and vision of each organization. He helps healthcare leaders achieve their primary goal: to facilitate change and inspire workers in the new healthcare landscape. In order to be a true leader, one must have followers. A powerful title, such as chief executive officer, does not make anyone a leader. Throughout the book Atchison outlines the differences between these "titled executives" and true leaders. Leaders are able to inspire workers in spite of the growing sense of disenfranchisement among healthcare employees. While titled executives solve problems, leaders inspire others to follow a vision. They encourage their followers to live by the organization's mission and achieve its vision through behaviors which align with the organization's core values. In order to achieve this inspiration, leaders focus on people first and programs second. Leaders monitor the pulse of an organization by interacting with employees on a daily basis. They make the company's mission, values, and vision abundantly clear, so that workers understand how they fit in, feel respected, and are recognized for their achievements. The main concerns of a leader are to create a positive work environment...


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