- The Customer Management Scorecard (Book). Kennedy, Carol // Director (00123242);Feb2003, Vol. 56 Issue 7, p40
Reviews the book 'The Customer Management Scorecard,' by Neil Woodcock, Merlin Stone and Bryan Foss.
- BOOK OF THE WEEK. Hollander, Mark // Marketing (00253650);2/13/2003, p52
Focuses on the book 'The Customer Management Scorecard,' by Neil Woodcock, Merlin Stone and Bryan Foss related to customer management.
- 'Successful customer relationship marketing' Sargeant, Adrian // Journal of Brand Management;Sep2002, Vol. 10 Issue 1, p86
Reviews the book 'Successful Customer Relationship Marketing,' by Bryan Foss and Merlin Stone.
- Customer Relationship Marketing. Pallister, John // Journal of Database Marketing;Jan2002, Vol. 9 Issue 2, p194
Reviews the book 'Customer Relationship Marketing,' by Merlin Stone, Neil Woodcock and Liz Machtynger.
- 'Key Account Management in Financial Services.'. Farquhar, Jillian Dawes // Journal of Financial Services Marketing;Sep2005, Vol. 10 Issue 1, p95
Reviews the book "Key Account Management in Financial Services," by Peter Cheverton, Tim Hughes, Bryan Foss and Merlin Stone.
- New Books in Review. Zablah, Alex R.; Donthu, Naveen; Gardner, Meryl P.; Krishnamurthy, Sandeep; Noble, Stephanie // Journal of Marketing Research (JMR);Nov2005, Vol. 42 Issue 4, p525
This article reviews two books about marketing research including "Market Intelligence: How and Why Organizations Use Market Research," by Martin Callingham and "Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer," edited by Merlin Stone, Alison Bond and Bryan Foss.
- The Customer Management Scorecard (Book Review). // Director (00123242);Feb2001, Vol. 54 Issue 7, p89
Reviews the book `The Customer Management Scorecard: State of the Nation.'
- Rites, Rites â€¦ And More Rights. Lesh, Cheri // Lesbian Tide;Jul/Aug77, Vol. 7 Issue 1, p32
Reviews the book 'When God Was a Woman,' by Merlin Stone.
- Ancient Mirrors of Womanhood. Roney, Lisa // Woman's Art Journal;Fall85/Winter86, Vol. 6 Issue 2, p57
The article reviews the book "Ancient Mirrors of Womanhood," by Merlin Stone.