TITLE

Chapter 4: Pleasing Customers

PUB. DATE
January 2006
SOURCE
Food Service Manager's Guide to Creative Cost Cutting & Cost Con;2006, p57
SOURCE TYPE
Book
DOC. TYPE
Book Chapter
ABSTRACT
Chapter 4 of the book "Food Service Manager's Guide to Creative Cost Cutting: Over 2001 Innovative & Simple Ways to Save Your Food Service Operation Thousands by Reducing Expenses," by Douglas Robert Brown is presented. It states that to please customers the business must offer guarantee specific services that build trust and loyalty among the customers. It focuses on getting customer feedback and ways to improve the quality of service.
ACCESSION #
53278746

 

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