Chapter 20: Oral Communication in the Workplace

Scott, Jonathan T.
October 2005
Concise Handbook of Management: A Practitioner's Approach;2005, p153
Book Chapter
Chapter 20 of the book "The Concise Handbook of Management: A Practitioner's Approach" is presented. It discusses the oral communication in business and its implications for managers. The types of communication that concern managers are effective communication and efficient communication. Among the factors that significantly affect oral communication include physical distractions and absence of feedback.


Related Articles

  • Effective communication should be a two-way street.  // Hudson Valley Business Journal;12/25/2006, Vol. 17 Issue 27, p9 

    The article focuses on a worldwide survey of 188 senior executives and managers concerning business communication, conducted by NFI Research company in the U.S. Findings revealed that 97 percent of those surveyed said that verbal communication to subordinates is effective. However, 84 percent of...

  • An Executive Appraisal of Courses Which Best Prepare One for General Management. Hildebrandt, H. W.; Bond, F. A.; Miller, E. L.; Swinyard, A. W. // Journal of Business Communication;Winter82, Vol. 19 Issue 1, p5 

    This ongoing study summarizes 1980-81 data from 1158 newly promoted executives in the United States who answered this question: "Assuming the study of business administration best prepares a young person for a career in general management, how important are the following courses as a part of...

  • Speech in Business and Industry: Addendum, 1960. Richards, Gale L. // Western Speech;Summer1960, Vol. 24 Issue 3, p164 

    Provides information on several books on speech in business and industry. "Visual Presentation Handbook," by Jean De Jen; "Practical Speaking for the Technical Man," by John B. Dietrich and Keith Brooks; "Talk That Gets Results," by K. C. Ingram.

  • breaking the memo-writing habit. Sharp, Arthur G. // Advanced Management Journal (03621863);Summer77, Vol. 42 Issue 3, p48 

    Deals with management by memo, a process whereby leadership is exercised through excessive written rather than oral communication. Ways to open the channels of communication; Impact of management by memo on the leadership style of managers; How managers can avoid morale and communication problems.

  • Modulate your volume to enhance your voice.  // Managing People at Work;Mar2012, Issue 360, p3 

    The article offers tips on how managers can modulate the volume of their voice to communicate with more authority and persuasive power by recording a conversation, acquainting the full range of sound and by staging some experiments.

  • The podium set. Ross, Emily // BRW;12/11/2003, Vol. 25 Issue 48, p78 

    Offers advise for business executives on how to improve their speech-making skills, according to Salient Communication Chief Executive Officer Elliot Epstein. Ways to create more effective presentations; Determination of the business objectives of the speech; Use of various speaking tools. ...

  • Motivating Language: Exploring Theory with Scale Development. Mayfield, Jacqueline; Mayfield, Milton; Kopf, Jerry // Journal of Business Communication;Oct98, Vol. 32 Issue 4, p329 

    Traditional conceptualizations of leader-worker oral communication have been unidimensional among management theorists (Yukl, 1989). Despite urgings by academics and managers for more research, little investigation has been conducted into the specific roles that language plays in strategically...

  • The Feedback Translator.  // Marie Claire (US Edition);Nov2012, Vol. 19 Issue 11, p134 

    The article offers advices for women executives on how to orally communicate well to people.

  • How to Talk So People Will Listen. Woolf, Reesa // Business Credit;Mar2004, Vol. 106 Issue 3, p12 

    Presents an advice for business managers in effective public speaking. Encouragement for listening parties to participate in discussion by voicing their opinion; Enrollment in a presentation skills class; Consideration for the neutrality of tone.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics