Design of E-commerce logistics enterprise CRM System

Xue Sun; Wei Zhao
September 2014
Applied Mechanics & Materials;2014, Issue 631-632, p1123
Academic Journal
CRM plays an important role in the e-commerce logistics. The paper firstly introduces the significance of CRM to e-commerce logistics enterprises, and secondly describes the system requirement analysis, and then proposes the design of the system architecture and database which can build the foundation for the following system development.


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