TITLE

Maximizing Your Investment in CIS

AUTHOR(S)
Kim, Steven
PUB. DATE
May 2003
SOURCE
Utility Automation;May/Jun2003, Vol. 8 Issue 3, p32
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses the factors to consider in purchasing a customer information system by companies. Enhancement of customer care quality; Improvement of workflow through leveraging automation; Importance of automation in enhancing business intelligence.
ACCESSION #
9924328

 

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