TITLE

Desert Warfare: Pre-empting Churn

AUTHOR(S)
Haugsted, Linda
PUB. DATE
June 2002
SOURCE
Multichannel News;6/3/2002, Vol. 23 Issue 22, p17
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on a computer software ProfitNow! by California-based division of Time Warner Inc. which is capable of predicting rate of customers propensity to drop cable service. Implementation of the software by CSG System Inc.; Views of CSG Systems Inc. on performance of the software; Features of the software using predictive technology; Benefits of using the software.
ACCESSION #
9901317

 

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