TITLE

Microsoft has learnt the skills to upgrade

AUTHOR(S)

Bellinger, Alan

PUB. DATE

May 2003

SOURCE

IT Training;May2003, p46

SOURCE TYPE

Trade Publication

DOC. TYPE

Article

ABSTRACT

Microsoft Corp. has certainly learnt how to retain the loyalty of IT professionals who are already certified, which was the infuriating element of the upgrade last time around, but it's also learnt major lessons on both content and timing. According to Dan Truax, Microsoft's director of business strategy and planning:“We went back and completely redesigned the programmes from the ground up.” Mark Buckley, Microsoft's partner-readiness manager in Great Britain, adds: “We're not just trying to make people jump through hoops here. This programme is all about creating value in skills benchmarking — for our users, partners and communities.” INSETS: Windows 2003 ratings;Re-engineering database skills.

ACCESSION #

9847950

 

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