Microsoft has learnt the skills to upgrade

Bellinger, Alan
May 2003
IT Training;May2003, p46
Trade Publication
Microsoft Corp. has certainly learnt how to retain the loyalty of IT professionals who are already certified, which was the infuriating element of the upgrade last time around, but it's also learnt major lessons on both content and timing. According to Dan Truax, Microsoft's director of business strategy and planning:“We went back and completely redesigned the programmes from the ground up.” Mark Buckley, Microsoft's partner-readiness manager in Great Britain, adds: “We're not just trying to make people jump through hoops here. This programme is all about creating value in skills benchmarking — for our users, partners and communities.” INSETS: Windows 2003 ratings;Re-engineering database skills.


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