What's training doing for Business Post?

Donovan, Tristan
May 2003
IT Training;May2003, p36
Trade Publication
Training really does drive improved performance, believes Paul Carvell, chief executive of the firm Business Post. This article focuses on the strategies adopted by him to turn this principle into reality. Although not quite a contender for a slot on TV's business-reality show 'Trouble At The Top,' the turn of the century saw parcel firm Business Post looking slightly out of shape. On joining Business Post, Carvell's first task was to draw up a strategy to revitalise the firm's fortunes. The result was a three-year plan that gave training, and human resources in general, a central place in how the company operates. INSET: Company profile.


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