3,600 complete upgrade course

Donovan, Tristan
May 2003
IT Training;May2003, p10
Trade Publication
HR consultancy Mercer Inc. has completed a five-month training project to bring 3,600 staff up to speed on Office XP using a combination of e-learning and face-to-face tuition from Computacenter Ltd. The training programme covered Mercer's 25 British offices, with the training organised so that learner support was on hand for several days after the users' PC operating systems were changed. The launch of Office XP is also taking place in Mercer's overseas offices, although each one will oversee its own training.


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