Paying the Price

Lofstock, John
May 2003
Convenience Store News;5/5/2003, Vol. 39 Issue 6, p12
Trade Publication
The article reports that higher gasoline prices are adversely affecting the business of convenience stores in the U.S. as of May 2003. The National Association of Convenience Stores estimates that reluctance of people to buy from convenience stores cost the industry more than $100 million annually. Convenience store and gas station owners say they always see an increase in gas theft when prices are high. Some elected officials and the Automobile Association of America have questioned if customers are overcharged, a claim store-owners reject. An investigation by the State of California into that state's high gas prices found oil companies did nothing wrong. Rather, the report blamed the war in Iraq and the effects of a two-month-long oil strike in Venezuela. Regardless of the reasons, industry retailers are the only face angry customers see when paying buying gas. Therefore, they are easy targets for consumers to vent their hostilities. To deter theft, some station owners require customers to pay before pumping, while others have installed security cameras.


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