TITLE

THE 'YOU FIRST' APPROACH:GETTING OTHERS TO CARE ABOUT YOUR MESSAGE

AUTHOR(S)
Kuzmeski, Maribeth
PUB. DATE
September 2014
SOURCE
Retirement Advisor;Sep2014, Vol. 15 Issue 9, p26
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses developing warmth and connection to make prospective customers care to listen to a seller's message thus contributing to higher sales and better leadership. It offers three tactics to cultivating customer relationship which are giving an authentic smile for a positive first impression, projecting positive body language, and improving the art of listening.
ACCESSION #
97639842

 

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