Relationship between Internal Quality Audit and Quality Culture on Implementation Consistence of ISO 9000 at Private Colleges in Sulawesi, Indonesia

Mail, Abdul; Pratikto; Suparman, Sudjito; Santoso, Purnomo Budi
July 2014
Australian Journal of Basic & Applied Sciences;Jul2014, Vol. 8 Issue 10, p411
Academic Journal
National Accreditation Board for Higher Education (NAB-HE) asserted that college ought to keep education quality as an accountability process to public. This study purpose is to determine factors that significantly affect on implementation optimization of quality management system process at private universities in Sulawesi - Indonesia. Research results showed that research hypotheses (H1a, H1b, H1c, H2, and H3) is accepted. It can be concluded that leadership effectiveness has a positive affect on organizational commitment, internal quality audits and quality culture. Similarly, there is considerable empirical evidence to suggest that organizational commitment and internal quality audits are also have positive and significant effect on quality culture. Relationship between variables of quality assurance optimization process at private universities in Sulawesi - Indonesia is very strong, with average of 83.8% variance extracted (estimate) can explain relationship of leadership effectiveness, organizational commitment and internal quality audits. This reinforces that conceptual model of leadership effectiveness, organizational commitment and internal quality audits simultaneously affect on quality culture.


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