Don't forget vocal quality

November 1997
Sell!ng;Nov97, Vol. 5 Issue 4, p4
Trade Publication
Emphasizes the importance of voice quality in public speaking among salespersons according as discussed in the book `The Sales Professional's Idea-A-Day Guide,' by Tony Alessandra, Gregg Baron and Jim Cathcart. Criteria for evaluating voice quality; Implications of changes in voice rhythm, pitch and volume.


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