A brilliant call that won the sale

Sobczak, Art
October 1997
Sell!ng;Oct97, Vol. 5 Issue 3, p11
Trade Publication
Provides advice on how a salesperson can seal a business deal by using his skill at telephoning. Pre-call planning; Opening statement; Questioning; Presentation; Commitment. INSET: Ask questions to uncover and embellish the pain..


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