Are you communicating?

Pollock, Ted
September 1997
Automotive Manufacturing & Production;Sep97, Vol. 109 Issue 9, p9
Trade Publication
Presents the ten traits of a manager with good communication skills. Keeping informed on how one's employees think and feel; Encouraging employees to express their ideas and opinions; Listening with understanding and purpose; Responding intelligently to criticism of employee actions; Handling employee questions satisfactorily.


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