TITLE

Legal service to offer extended on-call help

AUTHOR(S)
Gummery, Doug
PUB. DATE
September 1997
SOURCE
People Management;9/25/1997, Vol. 3 Issue 19, p61
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the improvements being made by Institute of Personnel and Development's legal helpline service to cope with service demands. Difficulty of members to access the online service; IPD's decision to expand helpline's service time; Introduction of telephone queuing system; Clients' satisfaction on the quality of service provided; Common concern of clients on maternal legislation.
ACCESSION #
9711232425

 

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