TITLE

Right Now offers Web-based help desk

AUTHOR(S)
Gray, Lloyd
PUB. DATE
November 1997
SOURCE
PC Week;11/10/97, Vol. 14 Issue 47, p22
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the Right Now Web service offered by Right Now Technologies Inc. Details of the Internet-based outsourcing service designed to help small companies streamline customer service; The ability to provide help desk practices and policies to help reduce the customer support burden of small firms.
ACCESSION #
9711160921

 

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