TITLE

Lamenting tech support

AUTHOR(S)
Kearns, Dave
PUB. DATE
October 1997
SOURCE
Network World;10/13/97, Vol. 14 Issue 41, p25
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on improvements on the quality of technical support by computer companies. Network companies' development of well-stocked Web sites with technical articles; Resolution of problems in technical documentation.
ACCESSION #
9711045312

 

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