TITLE

Electricity firm plugs into customer power

AUTHOR(S)
Littlefield, David
PUB. DATE
June 1996
SOURCE
People Management;6/27/1996, Vol. 2 Issue 13, p7
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the incentive scheme of South West Electricity (Sweb) in United Kingdom for its employees to improve customer service. Annual bonus based on percentage point on costumer satisfaction evaluation report; Opinions of Sweb executives on the effectivity of the motivation strategy; Other companies who begin to study Sweb strategy.
ACCESSION #
9710303751

 

Related Articles

  • US firm buys into UK distribution company.  // Modern Power Systems;Aug95, Vol. 15 Issue 8, p11 

    Reports that United States-based Southern Co. has purchased an 11 percent stake in South Western Electricity, a regional electricity company in Great Britain. Rejection of the American company's takeover bid; Southern's attempt to gain a foothold in Britain.

  • Consistency dictates restatement.  // Accountancy;Feb1994, Vol. 113 Issue 1206, p96 

    The article reports on the decision of South Western Electricity to restate its financial performance in its interim report for the six months ended September 30, 1993. The regional electricity company has adopted a revised basis for charging energy costs during the year in order to match...

  • Beyond the PALE. Baraban, Regina; Skolnik, Rayna; Mtele, Helena; Carstens, Kay // Financial & Insurance Meetings;Mar/Apr2006, Vol. 42 Issue 2, p31 

    Recommends several destinations for incentive programs. Monaco; Scotland; Germany; Prague, Czech Republic; London, England.

  • Prizes that produce results.  // People Management;9/7/1995, Vol. 1 Issue 18, p43 

    Scrutinizes the success of a production director of a regional newspaper, who spent about 1,000 to his reward scheme for his staff, in cutting his costs in credits for advertisements inaccuracies. Impact of incentives on the staff of an organization; Ways on how to reduce credits from 26,000 to...

  • CU's Staff Gets A Lot More Than A Pat On The Back. Ortiz, Lauralee // Credit Union Journal;01/29/2001, Vol. 5 Issue 5, p6 

    Reports on the incentives given to the employees at People's Alliance Federal Credit Union in Hauppauge, New York. Twice-monthly visits from a massage therapist; Gift certificates for Omaha Steaks or cheesecakes; Invitation to a Yankees baseball game.

  • Incentive watch.  // Automotive News;12/11/1995, Vol. 70 Issue 5636, p38 

    Presents information on dealers incentives for Honda and customer incentives for Chrysler Corporation.

  • Manchester Offers Businesses Energy Efficiency Incentives.  // Business NH Magazine;Feb2010, Vol. 27 Issue 2, p10 

    The article reports on the business energy efficiency incentives program, dubbed as the Energy Efficiency Revolving Loan Fund, initiated by the Manchester's Economic Development Office (MEDO) on its businesses in New Hampshire.

  • Companies set aside record stock amounts for management pay plans.  // Corporate Board;Jul/Aug97, Vol. 18 Issue 105, p26 

    Focuses on the practice of United States companies in setting aside a percentage of the outstanding company stock for manager and employee incentive pay. Increase in annual stock allocations; Percentage of stock actually granted to executives and other employees; Shift to equity pay.

  • Alarming incentive.  // Industry Week/IW;05/04/98, Vol. 247 Issue 9, p13 

    Reports that an appropriate incentive priced at 1 pound (US$1.60), is being employed by Britain to encourage the unemployed to look for work. Offering of half-price train fares to the unemployed to travel for job interviews by Prime Minister Tony Blair; Percentage of persons in France and...

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics