Management with a personal touch

Swinburne, Penny
April 1995
People Management;4/6/1995, Vol. 1 Issue 7, p38
Describes a model on interpersonal skills in management needed for cultural change adjustments. Responsibilities of managers on employee performance; Three skills sets model showing how managers relate regardless of skills being used; Versatility of the three skills sets model in application; Limitations of the model.


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