In the line of fire

Harrington, Guy
November 1996
People Management;11/7/1996, Vol. 2 Issue 22, p36
Describes how the London Underground in London, England opened a specialist trauma unit to provide counseling for traumatized staff. How professional counsellors were recruited and formal assessment procedures were introduced; Definition of trauma, according to the American Psychiatric Association in 1994; Diagnoses made when symptoms do not resolve themselves within a short period of time. INSET: Sudden death..


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