TITLE

Menu for change wins customers

AUTHOR(S)
Curry, Lynne
PUB. DATE
November 1995
SOURCE
People Management;11/2/1995, Vol. 1 Issue 22, p40
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the service transformation of The Salopian restaurant by the Shropshire county council. History of the restaurant; Changes brought by John Davis's management; Suggestions for improving the design and food; Radical changes to staff attitude and practices.
ACCESSION #
9710246635

 

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