Joining forces for strategic change

Beedon, Julie; Winchurch, David
October 1995
People Management;10/05/95, Vol. 1 Issue 20, p42
Describes the approach taken by Walsall Metropolitan Borough Council to improve the quality of its services and how it involved staff and the local community. Twinning scheme established by David Winchurch with the aim of learning about quality from others; Council's corporate plan for 1993-1994; Some of the main action points of the council.


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