Allowing everyone to have their say

Thatcher, Mike
March 1996
People Management;3/21/1996, Vol. 2 Issue 6, p28
Examines how companies such as WH Smith benefits from the 360-degrees appraisal assessment in helping to identify their managers' training and development needs. How such appraisals have worked in WH Smith Group; Two head office functions where WH Smith has been trialling feedback on the appraisals; How appraisals are overwhelmingly used; WH Smith's divisions that introduced upward appraisal in 1990. INSET: Balanced account is a high scorer..


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