TITLE

Turn tough customers into a byte-sized issue

AUTHOR(S)
McHale, Jo
PUB. DATE
November 1996
SOURCE
People Management;11/21/1996, Vol. 2 Issue 23, p51
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Evaluates the compact disk-read only memory (CD-ROM) course `Front Line Customer Care,' by Xebec Multi Media Solutions.
ACCESSION #
9710181715

 

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