TITLE

A new pub culture

AUTHOR(S)
Arkin, Anat
PUB. DATE
January 1997
SOURCE
People Management;1/9/1997, Vol. 3 Issue 1, p30
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Examines Scottish & Newcastle PLC's customer service and personnel training programs in Great Britain. Main businesses; Pre-opening training for pub staff and managers; Components of the company's training programs.
ACCESSION #
9709280189

 

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