TITLE

Call centre qualification

PUB. DATE
January 1997
SOURCE
People Management;1/9/1997, Vol. 3 Issue 1, p14
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the Direct Marketing institute's creation of a qualification in call center management as a response to the growing number of call centers in Great Britain.
ACCESSION #
9709280179

 

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