TITLE

The promise of computer-telephony

AUTHOR(S)
Stockford, Paul
PUB. DATE
March 1997
SOURCE
Electronic News;03/31/97, Vol. 43 Issue 2161, p10
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Discusses the effects of computer-telephony integration (CTI) on the telecommunications industry. CTI's mastering of screen pops and unified messaging tasks; CTI's evolution into a useful communication technology; Abilities of unified messaging products; Vendors' concerns in devising telecommunications solutions.
ACCESSION #
9704225013

 

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