Training older adults to use automatic teller machines

Rogers, Wendy A.; Fisk, Arthur D.
September 1996
Human Factors;Sep1996, Vol. 38 Issue 3, p425
Academic Journal
Assesses the success of several instructional programs in teaching the use of automatic teller machines (ATMs) to older adults. Comparison of the effectiveness of the pictorial, description and written instructions; Demonstration of the importance of providing older adults with ATM training; Influence of the type of training on the level of performance of older adults.


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