TITLE

Training older adults to use automatic teller machines

AUTHOR(S)
Rogers, Wendy A.; Fisk, Arthur D.
PUB. DATE
September 1996
SOURCE
Human Factors;Sep1996, Vol. 38 Issue 3, p425
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Assesses the success of several instructional programs in teaching the use of automatic teller machines (ATMs) to older adults. Comparison of the effectiveness of the pictorial, description and written instructions; Demonstration of the importance of providing older adults with ATM training; Influence of the type of training on the level of performance of older adults.
ACCESSION #
9703201146

 

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