TITLE

Assessing determinants of bureaucratic discretion: An experiment in street-level decision making

AUTHOR(S)
Scott, Patrick G.
PUB. DATE
January 1997
SOURCE
Journal of Public Administration Research & Theory;Jan97, Vol. 7 Issue 1, p35
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Examines the influence of potential determinants of bureaucratic discretion in street-level bureaucracies. Influence of the level of organizational control and client characteristics in the awarding of benefits and services to clients seeking public assistance; Professional field as a determinant of award; Traditional role conceptions of the front line service provider.
ACCESSION #
9702163040

 

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