BMW course stresses ethics

Harris, Donna Lawrence
November 1996
Automotive News;11/11/1996, Vol. 71 Issue 5686, p6
Trade Publication
Reports on the introduction of mandatory ethical training courses to key dealership employees by BMW of North America Incorporated. Concentration on ethics within the salesperson certification program taught by the National Automobile Dealers Association; Impact of ethics on dealership customer satisfaction scores. INSET: A hypothetical exercise in ethics..


Related Articles

  • Ethics training: A good idea, and the time is now.  // Automotive News;11/18/1996, Vol. 71 Issue 5687, p12 

    Opinion. Comments on the decision taken by Bayerische Motoren Werke (BMW) of North America to make ethical training mandatory for key personnel at BMW dealerships. Link between customer satisfaction and ethical treatment; What dealers and managers must do to make ethics a reality.

  • BMW tracks progress.  // Personnel Today;4/22/2003, p9 

    Reports that Bayerische Motoren Werke Great Britain has replaced its registrar training administration system with a learning management system which is capable of tracking the progress of users.

  • BMW in drive for 160 new apprentices.  // Engineer (Online Edition);1/10/2014, p1 

    The article announces that auto maker BMW Group is looking for about 160 young people to take up apprenticeships available through its company and dealership schemes in Great Britain in 2014.

  • A COMMON CAUSE FOR U.S. MANUFACTURING. Ratcliff, Teresa Helmlinger // Industrial Engineer: IE;Sep2015, Vol. 47 Issue 9, p32 

    The article focuses on adoption of Germany's Dual Vocational Education and Training (VET) system by the universities and industry in the U.S. citing reference to the training facility of automaker Bayerische Motoren Werke AG (BMW) in Munich, Germany. Topics discussed include concurrent...

  • Full speed ahead for BMW academy.  // People Management;5/18/2006, Vol. 12 Issue 10, p10 

    The article provides information on the BMW Group Academy UK, a training academy opened by BMW to house its apprenticeship scheme, the centerpiece of its investment in learning and skills. It has 32 workshops, 22 training rooms, residential accommodation for 40 people and a dummy showroom to...

  • Also recently installed at Hams Hall...  // Automotive Manufacturing Solutions;Jan/Feb2016, p12 

    An interview with car maker BMW Group plant director Markus Fallboehmer is presented. He explains how his previous jobs in Germany has helped in his new position at the firm's facility in Hams Hall, North Warwickshire, England as of January 2016. He discusses the investment made by the company...

  • Associated benefits. Excell, Mike // Metalworking Production;Feb2005, Vol. 149 Issue 2, p19 

    The article notes how training and learning became key elements of corporate culture at Bayerische Motoren Werke (BMW's) Hams Hall engine plant. When BMW's Hams Hall engine plant started life four years ago, the company identified a significant deficit in job related skills. The training...

  • ROLLS-ROYCE. CROPLEY, STEVE // Autocar;5/7/2014, Vol. 280 Issue 6098, p118 

    The article offers information on Rolls-Royce, a car-manufacturing company, which ethos is British and has an access to technology and components of Bayerische Motoren Werke (BMW).

  • Lots of Pants on Fire. ZIEGLER, JIM // WardsAuto Dealer Business;Jan2013, Vol. 47 Issue 1, p4 

    The article discusses various dishonest practices by various automobile manufacturing companies to represent increased figure of the sold cars. It is mentioned that manufacturers of Mercedes automobiles asked automobile dealers for taking discounted cars' delivery, selling the cars to loaner...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics