TITLE

Continuous quality improvement in health care: An example

AUTHOR(S)
Hassen, Philip
PUB. DATE
September 1991
SOURCE
Business Quarterly;Autumn91, Vol. 56 Issue 2, p34
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Features an experiment introducing Continuous Quality Improvement (CQI) in Saint Joseph's Health Center in London, Ontario. Characteristics of quality improvement in health care; Concept and benefits of CQI; Focus on the process; Empowerment of staff; Quality of work life as part of CQI; Management commitment.
ACCESSION #
9608012882

 

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