Continuous quality improvement in health care: An example

Hassen, Philip
September 1991
Business Quarterly;Autumn91, Vol. 56 Issue 2, p34
Features an experiment introducing Continuous Quality Improvement (CQI) in Saint Joseph's Health Center in London, Ontario. Characteristics of quality improvement in health care; Concept and benefits of CQI; Focus on the process; Empowerment of staff; Quality of work life as part of CQI; Management commitment.


Related Articles

  • ACHCA announces recipients of 1997-98 national awards.  // Health Care Financing Review;Spring98, Vol. 19 Issue 3, p155 

    Announces the recipients of awards from the American College of Health Care Administrators (ACHCA) for 1997-1998. Names of awards and awardees; Includes Michael K. Sweeney and Christopher P. Mulroney; Contact information.

  • The administrator's edge: ACHCA's subacute care credentialing initiative. Hyatt, Laura; Quinn, John // Nursing Homes: Long Term Care Management;Oct96, Vol. 45 Issue 9, p58 

    Focuses on the subacute care credentialing initiative of the American College of Health Care Administrators (ACHCA). Importance of the certification of the administration; Features of the certification exam; Contact information.

  • Health-care providers react to market changes.  // Business Journal Serving Southern Tier, CNY, Mohawk Valley, Fing;5/30/94, Vol. 10 Issue 11, p6B 

    No abstract available.

  • Doctors and managers: never the twain shall meet? Scrivens, Ellie // British Medical Journal (Clinical Research Edition);6/25/1988, Vol. 296 Issue 6639, p1754 

    Evaluates the conflict between health managers and doctors in Great Britain. Reference to the report on management difficulties of the National Health Service by Roy Griffiths; Identification problems in the distribution of resources; Implications of the invocation of clinical freedom by...

  • What physicians want. LeTourneau, Barbara; Fleischauer, Ann // Healthcare Executive;May/Jun1999, Vol. 14 Issue 3, p10 

    Discusses how physicians can improve their relations with healthcare executives. Evolution of the healthcare field; Commitment to providing high-quality care; Tension between the heart of medicine and the enterprise of medicine. INSET: Communication breakdown..

  • Moving into management. Neuwirth, Harry // Healthcare Executive;May/Jun1999, Vol. 14 Issue 3, p61 

    Discusses how healthcare executives can help ease the clinical-to-managerial transition for physicians. Awareness of unique issues physicians face; Formal and informal training programs; Need for physicians to learn a more tolerant attitude toward risk and failure.

  • Case Study: Carolina Hospital Student Health Center.  // Handbook for the New Health Care Manager;1993, p111 

    Presents a fictitious case study which illustrates some practical applications of material and provides insight into the experiences and positive strategies utilized by a health care manager in the first three months of tenure. Background of the Carolina Hospital Student Health Center; Problems...

  • Ensuring Management Excellence in the Healthcare System. Warden, Gail L.; Griffith, John R. // Journal of Healthcare Management;Jul/Aug2001, Vol. 46 Issue 4, p228 

    Discusses various aspects on health care management improvement. Routes to health care performance improvement; Bases for health care managers' skill improvement; Steps in enhancing vision and values of health care; Ways of strengthening managers' contribution top the health care enterprise;...

  • Lessons from the Business Side of Healthcare. Lanser, Ellen G. // Healthcare Executive;Sep/Oct2000, Vol. 15 Issue 5, p14 

    Lists the key lessons that have helped healthcare executives position their organizations for success. Importance of acting rather than reacting to issues affecting the industry; Interaction between healthcare organizations and the people they serve; Meeting individual customer needs; Managing...

  • Business-provider organizations reap cost and health dividends. Gee, E. Preston // Modern Healthcare;2/13/95, Vol. 25 Issue 7, p82 

    Focuses on the issue of business-provider organization (BPO) facing all health care providers. Combination of horizontal, vertical and virtual integration; Collaboration in a true partnership between the purchaser and provider; BPO as a structure that aligns incentives; Capitated payment...


Read the Article


Sign out of this library

Other Topics