TITLE

How Wells Fargo Is Re-Imagining Urban Branches

AUTHOR(S)
Wisniewski, Mary
PUB. DATE
May 2014
SOURCE
American Banker;5/7/2014, Vol. 179 Issue 70, p7
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the bank Wells Fargo's strategy and design regarding its urban branch locations as of May 2014. Topics include an emphasis on self-service facilities and technologies, the smaller and more efficient design of "mini-branches," and the varied roles of bank staff including as tellers and support for digital transactions.
ACCESSION #
95913524

 

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