How Wells Fargo Is Re-Imagining Urban Branches

Wisniewski, Mary
May 2014
American Banker;5/7/2014, Vol. 179 Issue 70, p7
Trade Publication
The article discusses the bank Wells Fargo's strategy and design regarding its urban branch locations as of May 2014. Topics include an emphasis on self-service facilities and technologies, the smaller and more efficient design of "mini-branches," and the varied roles of bank staff including as tellers and support for digital transactions.


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