How to introduce a soft culture to IT

Donovan, Tristan
April 2003
IT Training;Apr2003, IT SKILLS REPORT p20
Trade Publication
This article focuses on the measures to be adopted by training managers to enhance the skills of their IT personnel. The induction programs of trainers should focus on enhancing the business skills of the IT staff. Breaking the tendency for IT staff to arrive, sit down, and type away in silence before heading home is another crucial way of fostering an environment where business skills matter to the company's computing faction. The solution is to set up situations that require staff to take a break from their monitors to interact with colleagues. Redefining the role of line managers directly responsible for IT professionals is another way of ensuring that the wholeteam gets the message.


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