TITLE

Skills that make business sense

AUTHOR(S)
Charles, Barrie
PUB. DATE
April 2003
SOURCE
IT Training;Apr2003, IT SKILLS REPORT p8
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
It is important for IT professionals to enhance several skills other than the technical skills possessed by them. They need to develop skills such as business understanding, communication and assertiveness. Kate Greaves, a training and development consultant believes that one of the underlying behavioural problems is that IT people often rely exclusively on expert power for their influence and status, and they react badly if they think it's under threat. To solve the behavioral problems faced by IT staff, specific behavioural training may be provided to them. INSETS: Case study;Business skills by role;Business-skills training suppliers.
ACCESSION #
9557553

 

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