Changing world, changing skills

Charles, Barrie
April 2003
IT Training;Apr2003, IT SKILLS REPORT p4
Trade Publication
IT professionals are generally recruited for their technical skills. But, aside from technical skills, they need to develop business knowledge as well. Communication skills, a service mentality,and an understanding of business issues are increasingly seen as important in the development of IT professionals. A survey of around 150 IT project managers conducted in 2002 by Learning Tree International indicated that more than 85 per cent felt they would benefit from management training, and over 50 per cent said managing people was one of their biggestchallenges. The need to improve project outcomes is bringing business and IT staff together, which in turn is creating a greater demand for IT project-management training for cross-functional groups within all parts of the business.


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